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vendor: CX on Mobile

ChatterPlug

ChatterPlug is a first-of-its kind platform for businesses to enrich the experience of their on-location customers through their mobile app. Businesses use ChatterPlug to gather real-time feedback, respond instantly, build loyalty and increase data visibility with a full analytics suite. It is the only on-the-spot customer experience management platform, seamlessly integrating into your app to provide powerful on-location analytics.


Country:
USA

Feedback-Survey Platform: Mobile App
Services: Customer Feedback Systems




  • Editors' NEWS/Opinion
    in CX Impact
    Research Team Takes On Marketers Key Challenge | KU team uses innovative approach to tackling question of ROI of CSat programs
    in CX Impact
    Customer Service Mistakes Costing Australian Businesses | Research shows companies unaware of weaknesses in basic CS areas
    • One exceptional store manager demonstrates how #employeeengagement drives #brand power http://bit.ly/10hklQm

      20 May 14:30:00
    • 3 reasons to use #gamification within your teams to drive #CX http://bit.ly/XIbAzO

      20 May 14:00:00
    • 5 keys for a successful Voice of Customer effort http://bit.ly/Z3XlkY #VoC

      20 May 13:30:00
    • 3 reasons to use your newest product / services as rewards in your loyalty programs http://bit.ly/16ubVsi

      20 May 13:00:00
    • Looking beyond NPS for strong #customerinsights to drive business decisions http://bit.ly/14JnvCq #VOC

      20 May 12:30:00
    • What a job posting can tell you about a company's commitment to #socialmedia http://bit.ly/WvlteC

      17 May 18:00:00
    • Is your company its own worst competition? Inconsistent CX from different team members can create new pressure points http://bit.ly/WTEnNI

      17 May 17:45:00
    • What's missing from follow-the-leader #customer facing programs? Internalization http://bit.ly/XIbxnz

      17 May 17:30:00
    • Why the C-level leadership is key to sustaining #customerloyalty http://bit.ly/14V62n2

      16 May 15:30:00
    • Poorly delivered rewards become a drag on #loyaltyprogram impact http://bit.ly/11QZ7gY

      16 May 15:15:00
  •  LOYALTY IP NEWSLETTER
    BE INFORMED. STAY CURRENT.
    Get the latest picks by our Editorial Team - from the News, Articles, Examples, Vendors and Events.
    Your weekly eye on the Loyalty Industry -- filled with usable takeaways brought to you by our Editorial Team.
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  • Editor's Note
    Welcome (back) to the Ideal Path Customer Loyalty Portal.
    It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.
    …… Read More.