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    • What a job posting can tell you about a company's commitment to #socialmedia http://bit.ly/WvlteC

      17 May 18:00:00

    • Is your company its own worst competition? Inconsistent CX from different team members can create new pressure points http://bit.ly/WTEnNI

      17 May 17:45:00

    • What's missing from follow-the-leader #customer facing programs? Internalization http://bit.ly/XIbxnz

      17 May 17:30:00

    • Why the C-level leadership is key to sustaining #customerloyalty http://bit.ly/14V62n2

      16 May 15:30:00

    • Poorly delivered rewards become a drag on #loyaltyprogram impact http://bit.ly/11QZ7gY

      16 May 15:15:00

    • Cost control and rapid customer engagement are critical success factors for #loyaltyprograms - #gamification can help http://bit.ly/Wvkxaf

      16 May 15:00:00

    • Should you keep every customer you have? #customersurveys will help you to decide http://bit.ly/VUYkDZ #VOC

      16 May 12:30:00

    • The tougher and more disruptive the decision, the more customer insights are needed to support it http://bit.ly/17K0Ofo #VOC

      15 May 14:30:00

    • Can #bigdata from your #loyaltyprograms power change in all parts of your business? http://bit.ly/14aGfJD

      15 May 14:00:00

    • This company shows others how 'half-baked' their #loyaltyprograms are http://bit.ly/15ewcBl

      15 May 13:30:00

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  • Editor's Note
    Welcome (back) to the Ideal Path Customer Loyalty Portal.
    It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.
    …… Read More.