connect with us
Latest Editor's Digest Issue  |  News Round Up  |  Vendor Listing  |  Latest Newsletter
    Loyalty IP on

    • Big data is here .... but is your company ready for it? http://bit.ly/11vO07Q #VOC #bigdata

      18 June 14:00:00

    • How weak #customerexperience leaves strong companies vulnerable to new competition http://bit.ly/11lNOf1 #CX

      18 June 13:30:00

    • Pricing can be the 'kill switch' on a positive #customerexperience http://bit.ly/11lNCfG #CX

      18 June 13:00:00

    • #Webinar Today: The New "V" in #BigData: How Viability is Driving Better Outcomes #dataanalytics @PROS_Inc http://bit.ly/10u5q9H

      18 June 00:45:00

    • #Webinar Today: Leverage Your Secret Superpowers to Drive #CustomerSuccess @VerintWFM #customerexperience http://bit.ly/10u6zOw

      18 June 00:45:00

    • Mobile technologies put pressure on brands to meet customers' new #CX expectations around smartphones http://bit.ly/16PXodq

      17 June 13:45:00

    • Putting control of online #customerexperience back where it Belongs http://bit.ly/18Sb3Cr #CX

      17 June 13:15:00

    • #CX firm @beyondp takes #VOC to next level (beyond NPS) - and helps businesses drive decisions http://bit.ly/14JnvCq

      17 June 12:45:00

    • Even Great Customer Experience Has a Limited Life (Just ask Apple's Jony Ive) http://bit.ly/18Sb3lR #CX #custexp #iOS7 #Apple

      17 June 12:15:00

    • Starbucks extends #loyaltyprograms to include merchandise bought at other retail partners http://bit.ly/YItdlr

      13 June 13:00:00

  •  LOYALTY IP NEWSLETTER
    BE INFORMED. STAY CURRENT.
    Get the latest picks by our Editorial Team - from the News, Articles, Examples, Vendors and Events.
    Your weekly eye on the Loyalty Industry -- filled with usable takeaways brought to you by our Editorial Team.
    We sift through 1000's of items to bring you the most relevant and eye opening ones.

  • Editor's Note
    Welcome (back) to the Ideal Path Customer Loyalty Portal.
    It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.
    …… Read More.

SHARE
Issue 2012.07.06
Tightly Controlling CX: Tough Task but Big Impact
article: CX Impact

It's clear that customer experience plays a surprising strong role in iPhone maker's ability to price above the competition

The cult of Mac (as they call it)

I for one am a former Windows guy -- I loved looking at all the features and continuously adding features to my machines.  When my business partner switched to Mac, it took me a while to recognize the high level difference.  But then the Apple Customer Experience got me.   End to end nothing can beat it: pure, simple, exhilarating and effective.

What stage is your business ... READ MORE
editors' digest: Loyalty Industry
CX Gains Importance In Luxury Goods | Looking for the edge over competitors? Study shows that customer experience during buying process is go/no go decider at luxury retail operations... READ MORE
news: Company News

Today Customer Relationship Metrics, L.C. launches a partnership with Strategic Contact to create ... MORE

event: upcoming

8th Edition Customer Experience Conference is a highly ... MORE

Date: 2012-07-17
Location: Not Yet ..., IL, USA
vendor: focus

MokiTouch - Android and iPad Kiosk app with Remote Management
MokiTouch is an iPad ... MORE
 
 
 
 
  
Weeks most discussed
topics on
Connect to Loyalty IP
Our platforms give you varied perspectives on Loyalty | CX | Rewards | Incentive | Facebook | VOC