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Welcome (back) to the Ideal Path Customer Loyalty Portal.
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event: Loyalty Industry
Loyalty World USA
Conference
Loyalty World is the definitive customer retention conference for North America. Loyalty World USA is a three-day senior-level B2B conference for all B2C businesses – retail, travel, entertainment, banking, and more – seeking the best business strategies to maximize returns from customer retention and loyalty programs. Loyalty World USA is all about understanding the complex relationships that you need to put in place to create that happy and loyal customer.
Location: The Cosmopolitan , Las Vegas, NV, USADate: 29-31 Oct 2012
Keynote Speaker: Billy Beane (General Manager of Oakland A's and Subject of 'Moneyball), Adam Holyk (Divisional Vice President - Loyalty and Customer Insights Walgreens), Marc Parrish (VP Retention & Loyalty-Barnes & Noble)
Tracks/Topics:
- How to incorporate a cohesive all‐encompassing cross‐channel customer loyalty strategy
- How to identify and interpret key data to forge greater customer engagement and trust
- How to create a customer centric organization and build the brand across all channels
- How to integrate gaming platforms and location- based services to increase loyalty
- How to leverage reward and recognition programs to drive measurable business results
Fees Range: $1655 - $2020
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Editors' NEWS/Opinionin Loyalty StrategyLocal Grocery Store Chain Steps Outside the Norm for New Rewards Program | New Rewards Program for Local Grocery Chainin Loyalty Industry WatchAmerican Express Extends Top Rated Streak to 6 Years | Tops JD Power Credit Card Customer Service Ranking Againin CX ImpactResearch Team Takes On Marketers Key Challenge | KU team uses innovative approach to tackling question of ROI of CSat programsin Loyalty InfrastructureWalgreen's CIO Delivers Infrastructure for New Loyalty Initiative | Effort reads like a playbook for any company looking to institutionalize customer centricity and loyalty marketing into its business model.
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Editor's NoteWelcome (back) to the Ideal Path Customer Loyalty Portal.It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.…… Read More.
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