Clarins, the luxury cosmetics company, has teamed with LoyaltyMatch Inc., the leading loyalty and engagement-computing company, to enhance, redesign and re-launch its Club Clarins loyalty program in the United States.
Club Clarins USA offers customers the opportunity to redeem special gifts and sample sets reserved for its VIP members. Customers can track their purchases, rewards and earned points and gain access to exclusive information all in one place online.
"We chose LoyaltyMatch OnDemand because it provides a streamlined platform with the existing features we require and the ability to customize the site as wanted," said Han Wen, director of internet marketing for Clarins USA. "We wanted to manage the site administration ourselves, with support from LoyaltyMatch when needed. LoyaltyMatch OnDemand could do all that," Ms. Wen added.